Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. The girl never started a case for me. I could not believe it I was sick to the stomach sad man Angry pissed I wanted to just hurt somebody I looked at somebody and just just stop. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. We are going through this now. I had money stolen from my account too. An investigation was started by BOA. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. Every department that I talked to said that my account is fine and my card should work. Read more here: Camp Lejeune Lawsuit Claims. I couldnt get to my money to pay bills or buy food or anything. This February 2021, I found $300 missing from my account and when I called them to let them know. Im sick and tiered of calling Bank of America to report unauthorized use of my account. New cases and investigations, settlement deadlines, and news straight to your inbox. I literally became suspicious of my kids or their friends going in my purse while I wasnt looking. Now, a class action lawsuit filed in the U.S. District Court in San Francisco on Friday claims Bank of America failed to stop scammers from stealing money off EDD debit cards of struggling workers. "They are trying to find the balance between needing to prevent fraud, which we know has pervaded this case from the beginning and getting money back to the people who deserve it," said Ted Mermin, who teaches consumer protection law at Berkeley School of Law and is the Executive Director of the Berkeley Center for Consumer Law and Economic Justice. I had made a transfer from my BofA EDD account to my other bank account. I cant believe the demoralizing effect this has had, not to mention the ptsd, seriously. It was withdrawn at chase bank in ny and i am in california. Now Bank of America is being accused of not taking proper safety measures. Filed a claim with Bank of America rep. who said I will receive new debit card in 2-3 days. v. Bank Of America, N.A., Case No. please add me to this lawsuit!!! I am being punished for what to. No letter , nothing as to why they did that . NEW YORK, Feb 10 (Reuters) - Bank of America Corp (BAC.N) is facing a lawsuit seeking class action status filed on Thursday by two customers who say the bank refused to honor promises to refund . EDD and Bank of America are working closely together to fight fraud. As a result of filing with the CFPB, I received an email from a woman from Bank of America complaints, stating she wanted to solve the problem. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ive had $11,000 taken from my account, even after they closed and opened a new account. Same thing is happening to me for months now. I have called her 5 times, she has not contacted me back. The Bank of America Unemployment Account Hack Class Action Lawsuit is Mosson, et al. My hold times are normally 2 hours or more. The police told me that a card skimmer was located in the ATM at the BofA branch that I used last before my money was stolen. Wow. It put me in a huge bind. smh.now fast forward to feb 12 where i receive a letter stating i have won my claim and the amount of $420 has been deposited to my account and the claim is now closed. I suffer from severe anxiety anyway and this situation has intensified it a hundredfold. After seeing no results by the beginning of March, I contacted one of the state representatives offices and spoke with someone named Jeff Sparks ,who in turn reached out to his contact at Bank of America in an effort to resolve my issue. They couldnt have done that they still need my Pin#. A settlement has been reached in a class action lawsuit pending in the United States District Court for the Southern District of California (the "Court") entitled Joanne Farrell v. Bank of America, N.A., Case No. Yick is back to work in real estate. I just found out that EDD unfrozen my account on April 1, 2021. Click Accept if you consent. PLEASE CONTACT ME. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. They could not give me a reason or a date that my account would be unfrozen. So much for protecting the bank consumer when the bank couldnt keep their customers money safe. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. I cant even buy gas or food. I called again and they said theyd send me a new card. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. Per them they cant help I need to call Edd and get to the investigations department, and have them verify Im benefits eligible. I'm like, what? Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! your claim status, claim form or questions about when payments are My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. I assumed this meant my money was refunded and all was well, but NOOOOO! Class Action Lawsuit Attorney and Lawyer. I had moneys in there from my unemployment and continue to certify every week. Here I am without my money while not working. i found out last week that the funds i have in my b of a edd account are gone. Bank of America and EDD say they are working to solve what they admit is at least a $2 billion dollar fraud problem involving the debit cards. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? The police told me that this isnt the first time a credit card skimmer has been located at this particular branch! I would like to join the lawsuit. https://topclassactions.com/wp-admin/admin-ajax.php. My identity has been verified for months and I am currently receiving paper checks but Im still not able to access the funds on my frozen Bank of America. A proposed class action alleges a service malfunction on January 18, 2023 caused a number of Zelle money transfers to be unexpectedly reversed for some BoA customers. i said great my funds have been restored? That is crazy! Im 60 years old and having to live with my kids because I loss my husband. Specifically, the lawsuit alleges that the defendant did not effectively secure debit cards with microchip . Must be a new B of A POLICY. Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. I finally got through and filed the claim. Well, that is exactly what they did to me yesterday $720 dollars was taken while I was asleep at home. I checked my deposit and it showed that there was a deposit on March 29 and then I checked my last 10 transactions and before the gas station was a $440 with drawl from a Bank of America located in Vista California which is 30 minutes from me. YOU GOTS TO BE KIDDING !!! This morning, I got an email saying regarding profile information being updated. For information on deleting the cookies, please consult your browsers help function. Top Class Might as well be talking to a rock. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. This field is for validation purposes and should be left unchanged. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! Weve been on hold every single time a minimum of 42 minutes. Theres NO WAY! Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. A class-action Bank of America lawsuit settled for $410 million was approved by a federal judge on Thursday. At 9am I tried to pay for something online and my card was declined. I am a woman in construction. So anyway the lady was helpful and finished filing the claim, by then I had filed a police report and let her know that. "You guys took $16,000 from my account. I continued how can this be as there was never an investigation started. Why they didnt steal the money or close my account without notifying me. Please add me to this lawsuit as well. I would like to be sent a claim form or an address in which to file. I have tried contacting bank of America and they say they have nothing to do with the account and payments. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. They closed all my accounts that Id had for 13 years and my credit card. Please if any of you have resolved this please let me know what to do. Read more here: Camp Lejeune Lawsuit Claims. Now its right before Christmas and it seems as though I have to stay on the street until somehow Bank of America reopens my account which seemingly means they probably never will. Got scammed for 980 $ reported to b of a . The countless hours between Bank of America and EDD either giving me incorrect information or no information at all or realistic expectations has left me very frazzled and almost suicidal. This is insane. The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). Its not just my bank card that is frozen its my entire bank account and they have made it to where it looks normal looks like everything is working properly and the only one thats going to know that it doesnt work is me when I try to use it. May 14 (Reuters) - Bank of America Corp BAC.N agreed to pay $75 million to settle a lawsuit accusing the second-largest U.S. bank of extracting overdraft fees it didn't earn . I too am receiving Edd Unemplyment payments, and my account has been frozen. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. Took 1.5 hrs to create & file the claim. But I would go to am atm and it let me pull out money. Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. 0:03. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. Now a class action lawsuit has been filed against Bank of America. Bank of Americas handling of unemployment benefits is being challenged by a growing list of plaintiffs in at least two class action lawsuits. I had, in 4 weeks, a little over 13 thousand dollars drained out of my account. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. Bank of America action like they dont want to process my claim. I have had the same problem with BOA and without notice they froze my account. I have now spent hours on hold and minutes with agents who were rude and had no idea what was happening. I told her you didnt ask for a police report two months ago when I called. Yick also said she is worried about others who have lost much more. It was also done at a Wells Fargo atm while i was at work. January 15, 2021 / 5:36 PM Im out $800 from my EDD account because someone from Long Beach withdrew money out from an ATM! Bullshit!! the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. There are a lot of untrue recommendations but because i havent worked with all of them i cant tell you not to trust all of them. Facing an unprecedented onslaught of fraud this past October, Bank of America froze an estimated 350,000 unemployment benefit accounts. Bad enough u have to worry about exposure and not infecting my disabled husband, now Ive got this!! My account then went negative. Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre, Public File for KBCW-TV / KBCW 44 Cable 12. It is owed to me and though I know many have lost much more, I still want what is owed to me! on Dec 18, 2020. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. "Bank of America was required to provide secure accounts for unemployment payments,but failed to provide basic security measures, such as industry-standard chip technology to safeguard EDD debit cards," said a statement from attorney Brian Danitz of Cotchett, Pitre & McCarthy law firm. I told them, I have no money. They said no. 2. Filed a Fraud claim, have yet to hear back from BofA on the matter He called the bank and notified them. I know most of the ones leaving comments here are not even close to being done with what they have to said or what they had gone through. They said I have to talk to unemployment??? ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I had 300.00 taken out of my account then they froze my account. "Bank of America should allow people to have their claims heard. I am getting ready to change my direct deposit to the account that is offered by the unemployment office and hopefully they wont freeze that account as well. I saw my statement and those purchases that were pending were approved by Bank of America. Please help me to add my name to class act law suit along more non fraudulent claimants. Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. 3:16-CV-00492-L-WVG (the "Action"). The Employment Development Department has millions of claims on hold. It was obviously not her as she didnt even file a claim. Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. Bank of America class action alleges bank misleadingly marketed PPP loans to small businesses Read More. I know its BOAs fault and they do not want to fix the problems. Ok. Wow.. Every time I hear that name Bank of America. The suit relates to debit card overdraft fees, which Bank of America charged customers for overdrafts over the past decade. I sent it colored copies. This time the rep told me that the original card used to commit the fraud was still active in their system and that he would need to cancel it in order to activate the new card they sent. Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. I would love to know how I can participate in this Class Action suit. On 4/2/21 I discovered $1,256.00 was missing from account and I immediately B of A to report the following withdraws were fraudulent since my card was in my possession and my PIN number never written down or given to anyone. Then the next agent assured me that the info about account closure was incorrect. She is back there for about 25 minutes and comes out and tells me shes figured it out. You must contact the I opened a claim right away when I realized there was only a $1 I am so distraught that I have considered suicide because of the instability and complete unaccountability by Bank of America as well as California EDD to resolve these issues so that I can keep a roof over my head by bare essentials for survival. Yes, ME TO, funny how a,ATM transaction allowed for an odd numeric amount to BE withdrawn ($963.00) Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. Why do we have to be treated as second-hand citizens and have to wait 45 days before we get an answer if we get our money back? Please add me. I said if I dont get that credit back into my account, I will contact my local Assemblyman in Alameda and my attorney. Remember people the first one that deserves this ANGER is the lowlife criminal that did this . Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. Please add me. that reports on class action lawsuits, class action settlements, Had to call back, said you are a bank look at your atm cameras and you will see that it was not me making the fraudulent withdrawals. The agents literally have been rude and downright mean. Patricia booth.p1989@yahoo.com, Please add my information as well I have approved claims yet to be deposited its been 2 months, Please send me information on how I may join this law suit. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. still not resolved after November 02 2020. "I feel like our voice is being heard or being acknowledged," said Yick. And then so I just disputed their decision. Why is it that they cant even give you a time frame as to when to expect your money back?! By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Before commenting, please review our comment policy. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. Ugh I hate bank of America!!! Please include me in this lawsuit! I then got a letter from b of a saying my fraud claim had been closed. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. let me know if I can join this lawsuit. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. All they said is they will be conducting an investigation. asked Diane Davis, a Martinez resident. First published on June 4, 2021 / 1:28 AM. We have not been successful in contacting regular EDD except for once we were able to submit information and arent unable to get a hold of them any further. My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. This is horrible!!! Blocked my account. Their customer service is despicable! The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. While the vast majority of unemployment fraud is committed by those filing false applications, when fraudulent transactions occur on benefit cards we review those claims and restore money to legitimate recipients.. Thank you. In every city in every state lowlife criminals operate . Someone took $900 from my husbands account on Easter. I couldnt believe. Being a Single father this really affected me and despite all efforts to contact them failed. But because of this, EDD has froze my account and I havent been paid by them for 9 weeks. Written by Anjelica Cappellino, J.D. All Rights Reserved. They told me to call the fraud department which I did. We will sign up for sure. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. eventually returning the entire balance back to Californias unemployment department. They are treating hard working Americans like criminals and without sympathy. i did so only to have that claim closed without notice then i had to file a claim for the closed claim. The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. The injunction compels Bank of America to unfreeze accounts and reopen investigations into stolen benefits issued on prepaid bank debit cards in a fraud epidemic first exposed last fall by KPIX 5. All Rights Reserved. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. In the middle of him doing so, he hangs up on me. I have called BofA since the end of November 2020 on a weekly basis over $350.00 in unauthorized charges made the end of October 2020. I had always thought that the right answer was a good thing. I went to withdraw my funds and the money was gone. I lost track of everything when I just gave up what now I dont want to give up I just want to see them face some kind of punishment for what they did to us me whoever went through this s*** that they put you through or me or he or she these f****** punks dont discriminate when it comes to f****** people over and I still have these emails from them but yet they cant even unlock my mobile banking. I have since received a deposit from EDD but have no way to access with BOFA having a block on my account. English. My second unemployment payment hit my account at 1am. I call, call, call and blame game continues. settlement administrator or your attorney for any updates regarding Bank of America EDD Class Action Lawsuit. Called back the fraud department and talked to a wonderful guy who helped me. They activated the new card but didnt reopen the claim. I did not have access to my UIB money for 4 months. I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. I made customer service aware of this and their reply was that it was 10 days from the initial claim. I received a new card but it took me all day to activitate as they said they couldnt verify my ID. 3 months prior to them granting approval I was evicted from my apartment and had no choice but to live on the street. 2023 CBS Broadcasting Inc. All Rights Reserved. And it said that same amountThats the app showed. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. I had money taken from my account multiple times. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. Please add me to your list. The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. com if you need help with any broker. $1,000 Withdrawl + $3 atm fee. Reported it after I found out made police report had my card frozen with no acces to funds and all they can tell me is to contact my sponser to resolve.freeze has been lifted for a week now. My other bank had declined the transfer and sent it back to my BofA account. _[swiftaccess37gmail com]_ I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. I never did get a straight story from anyone. I have had mine frozen for over a month. I called BofA right away and they told me claims was closed for the day and to call again in the morning, so I did. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. Seems like an inside job since the timing coincided with the conclusion of my interaction with the bank manager. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. I found out about fraud on my card and called to cancel it in the amount of 7800 dollars and they reassured me it was closed but they never did and more money was taken out the next day. I waited literally 15 months for the EDD to finally approve my claim. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. I was already a check or two away from losing it all, post pandemic. They refuse to refund any of the stolen money. Also, I am in a different state from where the withdraw took place.?! Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. I filed a claim with BofA and sent them all of the police info. September 20, 2021. It is true! They have brought smiles back to the faces of the people who have been previously defrauded. According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. I was treated lije it was up to me to prove to them that I was not the crook! I hadnt heard or wasnt able to get ahold of anyone(continuous hangups after waiting on hold for 4 plus hours). Many defrauded EDD cardholders When I called they told me that they could not process my claim until EDD unfroze and confirmed my identity. They then locked me out of all of my online access. Dealing with the same problem. They duplicated my card I was told and used at a atm ! This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again.